Here are answers to frequently asked questions about the settlement. Detailed information about the settlement is contained in the Class Notice and Settlement Agreement.

If you do not find an answer to your question here, please contact us directly.

About The Settlement

What is this case about?

The Illinois Biometric Information Privacy Act (BIPA) prohibits private companies from capturing, obtaining, storing, and/or using the biometric identifiers and/or biometric information of another individual for any purpose, without first providing notice and getting consent in writing. Biometrics are things like your fingerprint, faceprint, or a scan of your iris.

This lawsuit alleges that CSL Plasma violated BIPA by allegedly collecting biometric fingerprint data from Illinois plasma donors who scanned their fingers for identification before donating plasma at its Illinois plasma collection centers, without giving notice or getting consent. CSL Plasma denies these allegations and denies that it was subject to or violated BIPA.

The Court has not decided who is right or wrong. The Settlement has been preliminarily approved by a federal court in Chicago, Illinois.

Who is included in the settlement?

You are included in the Settlement if you scanned your finger at a CSL Plasma collection center between September 5, 2014 and October 16, 2019. If you received a notice of the Settlement in the mail or by e-mail, our records indicate that you are a Settlement Class Member and are included in the Settlement, and you may submit a claim form online or by mail to receive a cash payment.

What does the Settlement provide?

Cash Payments. If you are eligible, you can file a claim to receive a cash payment. The amount of such payment is estimated to be around $200 to $500, but the exact amount is unknown at this time and could be more or less depending on the number of valid Claim Forms submitted. This is a pro rata, or equal, share of a fund that CSL Plasma has agreed to create totaling $9,900,000, before the payment of settlement expenses, attorney’s fees, and any incentive award for the Class Representatives in the litigation approved by the Court.

Non-Monetary Relief. Under the settlement, CSL Plasma has agreed to take all steps necessary to comply with BIPA by obtaining written releases from Illinois plasma donors who use a finger scanner, making all BIPA-required disclosures, establishing and maintaining a publicly-available retention policy, and destroying all fingerprint data from past donors within three years of their last interaction with CSL Plasma. Since October 16, 2019, Defendant has maintained BIPA consents and policies and established a practice of obtaining donor consent prior to utilizing a biometric scanner.

More details are provided in the Settlement Agreement, which is available here.

How do I get a settlement payment?

If you are a Settlement Class member and you want to get a payment, you must complete and submit a valid Claim Form by November 3, 2022. If you received an email notice, it contained a link to the online Claim Form.

The online claim form lets you select to receive your payment by Venmo, Zelle, Paypal, ACH Direct Deposit, or paper check.

A paper Claim Form with pre-paid postage was attached to the postcard notice you may have received in the mail. Those who submit a paper Claim Form will receive a paper check by mail, if the claim is approved.

The Claim Form requires you to provide the following information: (i) full name, (ii) current U.S. Mailing address, (iii) current telephone number and email address, and (iv) a statement that you scanned your finger at a CSL Plasma collection center located in Illinois between September 5, 2014 and October 16, 2019.

Depending on the number of valid Claim Forms submitted, you may need to complete an IRS Form W-9 to satisfy IRS tax reporting obligations related to the payment. Doing so now will ensure that you receive your full payment as soon as possible.

To file a claim online, you will need your claim number and PIN, which you can find on the notice and claim form you received in the mail, or in the email you received. If you do not have your claim number and PIN, please contact the Settlement Administrator.

What happens if I do nothing?

If you do nothing, you will get no benefits from this Settlement and you will not be able to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit against CSL Plasma or the other Released Parties regarding the issues raised in this lawsuit.

How can I update my address?

You can update your address on your paper claim form or when you file an online claim.  If your address changes after you file your claim form, you must write to the Settlement Administrator at this address, providing your name, claim number, old address and new address.

Marsh et al. v CSL Plasma Inc. Settlement Administrator
c/o Analytics Consulting LLC
P.O. Box 2006
Chanhassen, MN 55317-2006

You may also email the Settlement Administrator at to update your address.

What if I have more questions?

If you still have questions, you call the Settlement Administrator toll-free at 877-586-2158, or email them at

More details are in a Settlement Agreement.  You can get a copy of the Settlement Agreement here.

You can also write with questions to:

Marsh et al. v CSL Plasma Inc. Settlement Administrator
c/o Analytics Consulting LLC
P.O. Box 2006
Chanhassen, MN 55317-2006

Finally, you can contact the lawyers representing class members at 312-861-1800.